Description: Investing in and taking care of employees can result in many-faceted positive results, for your team and for your firm. We first state the case for "taking care of employees," then exhibit several practical methods for showing you care for your employees.

Description: It is well established that empowerment of staff is a critical leadership trait. But what are the metrics to recognize that you have achieved it? What steps enable this achievement? Which psychological attributes explain its efficacy?This article proposes to answer these questions through a multi-disciplinary examination of empowerment in the context of three leadership domains.

Description: A compilation of reader responses is presented to a real life situation posed involving a management, leadership, or other business decision. This issue’s case study involved a very new actuarial manager trying to deal with a disruptive employee.

Description: This is the third in a four-part series dedicated to strategies for improving EQ, based on the book Emotional Intelligence 2.0 written by Travis Bradberry and Jean Greaves. In previous issues of The Stepping Stone, I discussed the skills of self-awareness and self-management. In this article, I will share a few more of the book’s strategies and provide examples and personal insights to illustrate how to develop the third skill of social awareness in personal, social, and business situations.

Description: This is a contest held by the Entrepreneurial and Innovation Section where participants wrote an article presenting a solution to an insurance-based problem using artificial intelligence.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Actuary Dave Dillon describes his role volunteering his time as a teacher in higher education, including the rewards and challenges that teaching offers. He discusses the importance of being attentive to his audience’s pre-existing knowledge and adapting his presentations accordingly. His work as a teacher typically encompasses three distinct domains: 1) acquainting young students with the actuarial profession, 2) educating non-actuaries about public policy issues related to health insurance (including the Affordable Care Act), and 3) instructing current actuaries on advanced methodologies and principles within the field. Recently he taught a health insurance course for actuarial science graduate students at Georgia State University and lectured at Boise State University’s master's program in Population & Health Systems Management. In every teaching and mentoring opportunity, actuaries can contribute to the expansion and prosperity of the profession and are encouraged to pursue these endeavors.

Description: Self-management is your ability to use awareness of your emotions to stay flexible and direct your behavior positively. When you understand what you are feeling, you can effectively choose how to react. Knowing your individual tendencies can help you prepare for future events by consciously deciding to change or adjust your behavior when certain situations occur. The article shares strategies, examples and personal insights to illustrate how to develop the skill of self-management.